Your data should serve your walk, not become the product.

Introduction

BibleHelp ("we", "our", "the app") is a Bible guidance application that helps users find comfort and wisdom through scripture. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

Information We Collect

Information You Provide

• Account information: If you create an account, we collect your name, email address, and password hash so you can sign in and sync your data.
• Guidance queries: When you ask for guidance, the text you enter is sent to our AI service to generate relevant Bible verses and interpretations.
• Chat messages: When you use the chat feature to explore scripture further, your messages are sent to our AI service to generate a response.
• Saved app data: If you are signed in, guidance history, favorites, bookmarks, reading position, hymn favorites, playlists, settings, and saved verse images may sync to our cloud database so they are available across your devices.
• Preferences: Your chosen settings, such as Bible translation, language, theme, and display preferences, are stored locally and may sync when you are signed in.
• Subscription information: Purchases and subscription status are processed by RevenueCat and the applicable app store. We use that status to unlock supporter features.

Usage Analytics

We collect limited product analytics to understand whether the app is working, which features are used, and where users encounter errors. Analytics may include:

• Anonymous app/device identifier generated by BibleHelp.
• Logged-in user ID when you are signed in.
• Session ID, platform, app version, build number, event name, event timestamp, and safe event properties.
• Feature usage events such as app open, onboarding completion, guidance completion, hymn play, verse image generation, paywall view, purchase result, and error categories.

We do not intentionally store raw guidance queries, raw chat messages, private notes, prayer text, or full Bible search text inside analytics events.

Session Insight Data

To understand how people use BibleHelp and improve the guidance experience, we may store session-level product insight data. This can include anonymous app/device ID, session ID, platform, app version, timestamps, feature source, navigation context, guidance prompts, chat messages, generated AI responses, and logged-in user ID when you are signed in.

This data is used to understand activation, feature usage, conversation quality, errors, and product gaps. It is stored in our cloud database and is available only through our administrative tools.

Information We Do Not Collect

• Precise location data.
• Contacts.
• Microphone recordings.
• Camera access.
• Advertising ID for cross-app tracking.

How We Use Your Information

• Guidance queries and chat messages are sent to AI services solely to generate Bible-based responses.
• Account and synced app data are used to provide sign-in, backup, restore, and cross-device sync.
• Analytics are used to measure app reliability, feature usage, activation, subscriptions, and errors.
• Session insight data is used to review anonymous and logged-in session flows, including what users asked and how the app responded, so we can improve BibleHelp.
• Subscription status is used to unlock supporter features and restore purchases.

Third-Party Services

Convex

We use Convex to store account data, synced app data, admin data, and analytics events.

OpenAI

Your guidance queries, chat messages, and verse image generation requests may be processed by OpenAI's models to generate Bible-based responses or images. OpenAI's use of this data is governed by its privacy policy: https://openai.com/privacy

RevenueCat and App Stores

We use RevenueCat to manage subscription status and entitlement checks. Purchases are processed by Apple App Store or Google Play, depending on your device.

Cloudflare

Some API requests and web analytics requests may be routed through Cloudflare Workers. Cloudflare's privacy policy: https://www.cloudflare.com/privacy

Google Fonts

Some web pages may load fonts from Google's servers. Google's privacy policy: https://policies.google.com/privacy

Data Storage and Security

• Local app data is stored on your device.
• Synced account data is stored in our cloud database when you are signed in.
• Analytics events and session insight data are stored in our cloud database.
• All network communication uses HTTPS encryption.
• Passwords are stored as password hashes, not plain text.

Data Retention

• On your device: Data remains until you delete it through the app where available or uninstall the app.
• Synced account data: Data remains while your account exists or until deleted through available app features or by contacting us.
• Analytics data: Analytics events may be retained to understand product usage, reliability, and trends.
• Third-party services: Data sent to OpenAI, RevenueCat, app stores, Convex, Cloudflare, or Google is subject to their respective retention policies.

Your Rights and Choices

• Delete local history, favorites, bookmarks, and saved items where the app provides those controls.
• Sign out to stop associating future app analytics events with your account.
• Uninstall the app to remove local data from your device.
• Contact us to request help with account or data deletion.

Children's Privacy

BibleHelp does not knowingly collect information from children under 13. If you believe a child has provided us personal information, contact us so we can take appropriate action.

Permissions

The app requests permissions needed for its features, such as internet access, billing/subscriptions, media playback, and local file/share operations where supported by the operating system.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with an updated "Last Updated" date at the top of this page.